Privacy Policy
Last updated: May 26, 2026. Your privacy and trust are paramount. We outline our commitment to protecting your personal information under the Australian Privacy Principles.
Quick Summary
Purpose: We only collect data to facilitate quotes, scheduling, and service delivery.
Security: All information is stored securely on encrypted databases. We never sell your data.
Rights: You retain complete control over your details and can request corrections or deletion at any time.
Need Clarification?
If you have any questions or concern regarding how we handle your digital details, please reach out directly.
hello@procleancorp.com.au →01. Information We Collect
We collect personal details necessary to provide you with high-quality pressure cleaning services, accurate estimates, and billing information. This includes:
- Contact Details: Your name, phone number, physical address, and email.
- Property Specifics: Site size, water source accessibility, sandstone layouts, roof shingles material, and photo attachments you upload for pre-estimate checks.
- Interaction Records: Your booking logs, digital inquiries, customer support calls history, and feedback submissions.
02. How We Collect Data
Your personal information is collected through transparent digital interactions. We collect data when you fill out estimate requests, complete our booking form, send emails, or call us. We also automatically log minor browsing statistics via cookies to optimize website performance and responsiveness.
03. Use & Disclosure
We use your details strictly to dispatch operators, verify sites, and complete customer orders. We only share information with:
- Our parent entity (Pro Clean Corp) to compile unified accounts and ensure operational support.
- Licensed sub-contracted technical crews to perform services on your property.
- Relevant regulatory authorities if legally mandated or required for safety enforcement.
04. Data Security & Storage
We maintain strict electronic security standards. All collected personal data is stored on password-protected cloud servers with modern SSL encryption to prevent unauthorized extraction or leaks. We regularly purge obsolete client data that is no longer required for record-keeping or active warranties.
05. Your Rights & Access
Under the Privacy Act 1988, you can request full access to the personal data we hold about you. You can ask us to correct, update, or completely delete your record at any time by contacting our support team at hello@procleancorp.com.au.